Your purchase is complete if you see a confirmation screen at the end of your transaction. You will then receive an email from Theatre Collingwood confirming your purchase.
If you receive any errors throughout your transaction that did not allow you to proceed further (or you exited the screen and have not received a confirmation email) then your purchase was not complete.
If you do not receive the confirmation email, we recommend that you check your junkmail folder in your inbox. If you have multiple email accounts, be sure to check the account corresponding to your online purchase.
There are times when email servers are busy…it may take a few extra minutes to arrive